Your Data at dbgo Fully Secure & Confidential

Welcome to dbgo. This Privacy Policy explains how dbgo collects, stores, and uses your personal information. We believe data protection is a fundamental right — not just a legal obligation.

This policy applies to you whenever you use dbgo's website, mobile version, or any other channel. Even if you only browse without registering, certain data (such as your IP address) may be collected automatically.

Dbgo collects different types of information depending on the situation. Details are outlined below:

A. Information Provided at Registration

B. Automatically Collected Information

• IP address and device type (mobile/computer).
• Browser information and operating system.
• Session duration and page visit history.
• Login and logout timestamps, along with device location (country level).

C. Transaction Information

• Deposit and withdrawal amounts and timestamps.
• Payment method details (bKash/Nagad/Rocket number, partially).
• Betting and gaming history.

Dbgo uses your data only for specific, necessary purposes. Information collected for one purpose is never used for anything else.

• Service delivery: Account management, payment processing, and gaming features.
• Ensuring Security: Fraud detection, account protection, and user verification.
• Contact: Important updates, security alerts, and transaction confirmations.
• Service improvement: Understanding which features are used most to improve the platform.
• Legal Obligations: Providing required information to regulatory authorities.
• Marketing (optional): Relevant offers and promotions — you can opt out at any time.

Dbgo does not sell your data to third parties. However, in limited circumstances, certain parties may need to receive your information:

When Your Data May Be Shared

• Payment processors: bKash, Nagad, Rocket — information required to verify transactions.
• Law Enforcement: When required by a court order or a legitimate request from a regulatory authority.
• KYC service providers: Approved third-party identity verification partners — bound by strict confidentiality agreements.
• Game Providers: Only the minimum data necessary to operate the games.

Dbgo uses cookies to improve its service and personalize your experience.

Cookie type

• Essential Cookies: Maintaining login sessions and security — these cannot be turned off.
• Functional Cookies: Remembering your preferences (language, settings).
• Analytics Cookies: Understanding which features are used most — no individual identification involved.
• Marketing Cookies: Relevant ads — can be disabled from your browser settings.

You can manage cookies through your browser's privacy settings. Note that disabling cookies entirely may cause some features to stop working.

Dbgo does not retain data longer than necessary. Retention periods vary by data type:

• Account information: For the duration of the active account and for 5 years after closure (for legal compliance).
• Transaction history: Up to 7 years, as required by financial regulations.
• Support Conversations: 3 years.
• Log files: 90 days.
• Marketing preferences: 30 days after subscription cancellation.

At dbgo, you have full control over your own data. Your rights are listed below:

Dbgo strictly does not provide services to anyone under 18. Age is verified at registration, and additional proof may be requested in cases of doubt.

We do not knowingly collect information from anyone under 18. If an underage account is identified, it is immediately closed and all associated data is securely deleted.

If you believe your child is using dbgo, please contact support immediately — we will take action right away.

Dbgo uses industry-leading technology to keep your data safe:

• TLS 1.3 / SSL 256-bit Encryption: All data transfers are secured.
• Encrypted database: Stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protecting the platform against cyberattacks.
• 24/7 Security Monitoring: Suspicious activity detected in real time.
• Regular Security Audits: Periodic audits by third parties.

Dbgo may update this privacy policy from time to time. Members will be notified of any significant changes via email or SMS before they take effect. Minor updates (such as language clarifications) will be reflected on this page only.

Continued use of dbgo after a policy update will be considered acceptance of the revised terms.

For any privacy-related questions, complaints, or data requests Help Center Contact us or support@dbgo.ws Email us at. Our Bengali-speaking team will be happy to assist you.