Dbgo believes gaming should be a source of entertainment, not a burden. That's why we provide tools and resources to help you play in a healthy and responsible way.
Online gaming is a fun activity — when done right. But like any form of entertainment, it needs boundaries. Responsible gaming means keeping gaming as an enjoyable part of your life, not letting your life revolve around it.
Responsible gaming at dbgo means you decide how long you play, how much you spend, and when to take a break. We want those decisions to stay in your hands.
Do you find yourself thinking about gaming so much that you can't focus on work or studies?
Chasing losses by playing more and more to win back what you've lost?
Have you lied to family or friends about your gaming?
Have you tried to stop gaming but couldn't?
Have you borrowed money or sold valuables to fund your gaming?
If you answered "yes" to any of these, today is the day to at the Help Center Get in touch.
The Pillars of dbgo's Responsible Gaming Program
We offer a range of tools to help members stay in control of their gaming
If you feel you need help, follow these steps
Keep in mind: Asking for help isn't a sign of weakness — it takes courage. dbgo's support team is ready to assist you in a completely non-judgmental environment.
Dbgo doesn't just set the rules — it helps you stick to them
At dbgo, responsible gaming isn't a line buried in the terms and conditions — it's a core value of our business. Online gaming is growing rapidly in Bangladesh, and with that comes real challenges for some players. We're not going to look the other way; we'd rather face it head-on.
Gaming addiction can be hard to recognize at first. Gradually, it begins to affect other areas of your life. There are warning signs to watch for. If you feel restless without gaming, get angry after a loss, or keep playing instead of spending time with family — that's a signal.
Financial stress is another major warning sign. Dipping into savings for gaming, borrowing from friends or family, or struggling to make ends meet at the end of the month — these are things you should never ignore.
If someone close to you seems to be struggling with a gaming problem, approach them with empathy rather than blame. Anger or humiliation only makes things worse. Instead, have a calm conversation and let them know you're there to help.
Family members can also reach out to dbgo's Help Center on a player's behalf. Our support team will assess the situation and help guide you through the right steps.
All our marketing materials carry a responsible gaming message. New members are informed about our responsible gaming policy at the time of registration. An 18+ warning is displayed at the bottom of every page. And our support team is specially trained to identify and assist members who may be experiencing problems.
This isn't just about following rules — it's what we genuinely believe. We see building a healthy gaming community as our responsibility, and the foundation of a sustainable business.
Answers to common questions about gaming access & events
Online gaming is not a guaranteed way to make money. There is no guarantee of winning, and the risk of loss is always present. Only wager money that you can afford to lose without it affecting your daily life. If you feel gaming is impacting your finances or family life, seek help now.
Join dbgo and be part of a healthy, safe gaming community. We're with you through the good times and the tough ones.